returns exchanges

Returns and Exchanges

Your satisfaction is 100% guaranteed on all York Foods products! If you are not completely satisfied, return the unused portion and we will refund or exchange your product.

In Store purchase:
All products purchased from a Store /Supermarket should be returned to the store of purchase within 30 days of purchase. All returns should be accompanied by the original receipt

Online purchase:
To return an item, please contact [email protected]. You will be given a return authorisation number (RAN). You will then need to return the product via Registered Post within seven days of receiving this number. Outside of these time frames a return may be accepted at the discretion of York Foods. Postage charges on returns are not refundable. 

Out of stock goods

One the rare occasion your purchase is out of stock, we will contact you immediately.